1.1 Personal Information

We collect personal information that you provide directly to us, including:

• Name, email address, and phone number
• Shipping and billing addresses
• Payment information (processed securely through Razorpay)
• Company information (if applicable)
• Government-issued ID for customs and verification purposes

1.2 Shipment Information

Information related to your shipments, including:

• Package contents, weight, and dimensions
• Declared value and customs information
• Tracking and delivery status
• Special handling instructions

1.3 Technical Information

We automatically collect certain technical information, including:

• IP address and browser information
• Device type and operating system
• Website usage patterns and preferences
• Cookies and similar tracking technologies

3.1 Service Providers

We share information with trusted third-party service providers who help us deliver our services, including shipping carriers, payment processors, and technology providers.

3.2 Legal Requirements

We may disclose information when required by law, court order, or government request, or to protect our rights, property, or safety.

3.3 Business Transfers

In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of the business transaction.

4.1 Technical Safeguards

• SSL/TLS encryption for data transmission
• Secure data storage with encryption at rest
• Regular security audits and monitoring
• Access controls and authentication measures

4.2 Payment Security

Payment information is processed through Razorpay's secure payment gateway. We do not store complete credit card information on our servers.

6.1 Essential Cookies

Required for basic website functionality, including user authentication and security.

6.2 Analytics Cookies

Help us understand how visitors use our website to improve our services.

6.3 Marketing Cookies

Used to deliver relevant advertisements and track campaign effectiveness (with your consent).